How we’re keeping you safe

We’re delighted to be able to open our doors once again and welcome all of our lovely customers back into our Bistro Franc; we’ve missed you! We want to give you the Bistro Franc experience you know and love, whilst ensuring a safe environment for yourselves and our teams, so as well as complying with the Government’s guidance we will also put in extra measures to ensure everyone’s safety.

New Covid-19 Rules

Things have changed a little bit recently, yes, but we’re working with the new government guidelines to ensure you can continue to enjoy the Bistro Franc experience you know and love and feel some normality in these crazy times. The changes we will be making are below, we politely ask that you do your best to follow these guidelines.

Closing times: We will be closing a little earlier than usual as our Bistro Franc MUST close at 10pm sharp every day, but you can join us any time before then.

Face masks: Every member of our teams were already wearing facemasks and now we ask if you could please remember to bring yours. Guests are now required to wear a face mask on arrival and when moving around the Bistro Franc. Once seated at your table, you can remove your masks, enjoy delicious food & drink and soak in the atmosphere.

Tables of six: We’re already doing this, but just a polite reminder that table capacity is limited to 6 people.

Track & Trace: At least one member of each party is required to provide their contact details using our check in system which is displayed throughout our Bistro. We will also have the NHS Test & Trace posters available.

 

Our Safety Pledge

Having cleaning, hand washing and hygiene procedures as well as available hand sanitiser stations throughout our bistrots.We have completed a COVID-19 risk assessment in line with Government guidance which has been shared with our teams and reviewed regularly. These include:

We have taken all reasonable steps to maintain a 1m distance in the workplace and where people cannot be 2m apart, we have done everything we can to manage transmission risk.

We support the NHS Test and Trace and will aim to keep records of customers through the booking system. The lead bookers contact details will be retained on site for 21 days.

Clean Restaurant, Clean Hands

All our cleaning procesures have been heightened & the team will be washing their hands frequently & ask you to sanitise yours when you arrive.

Disposable Menus

Use it once & then they're into recycling.